Website terms of use.

Last updated: 8 October 2026

About these terms

This website, shockwavemedia.com.au, is operated by Shockwave Media Pty Ltd (ABN 26 606 414 493), referred to here as “we” or “us”. These terms apply whenever you use the website. By using it, you agree to them. If you don’t agree, please don’t use the website.

These terms cover use of this website only. Any work we do for you is governed by a separate written agreement.

Using this website

You may use this website for lawful purposes, such as learning about our services, evaluating us as a supplier and contacting us. You must not:

• try to gain unauthorised access to the website, its server or any connected system;
• interfere with the website’s operation, for example by overloading it, sending spam through the enquiry form or introducing malicious code;
• use automated tools to copy or scrape the website in a way that disrupts it; or
• use the website to mislead others or to infringe anyone’s rights.

If you think you’ve found a security vulnerability, please report it responsibly through the enquiry form (see also our security.txt) rather than testing it further.

Information on this site

Content on this website is general information about our company and services. It isn’t professional advice or an offer to supply services on particular terms. Demonstrations, diagrams and example scenarios (including the animated AI demonstrations) are illustrative only. They don’t describe specific client work or guarantee particular results.

We aim to keep the website accurate and current, but we don’t promise that it is complete, error-free or always available.

Enquiries

Sending an enquiry through our form doesn’t create a contract or a client relationship. Please don’t send confidential or sensitive information through the form. If an opportunity needs confidential information, we can agree how to exchange it securely, for example under a non-disclosure agreement.

Intellectual property

Unless stated otherwise, the content, design, graphics, code and trade marks on this website belong to Shockwave Media Pty Ltd or its licensors. You may view, print and share pages for your own information or for evaluating us as a supplier. You may not otherwise copy, adapt or republish them commercially without our written permission, except as the law allows.

Downloads

Our capability statement and policies are provided so buyers and evaluators can assess us, and may be shared within your organisation for that purpose. They are updated from time to time, so please check this website for the current version.

Links

Links to other websites are provided for convenience. We don’t control those websites and aren’t responsible for their content, availability or privacy practices.

Privacy

Our privacy policy explains how we handle personal information collected through this website, including the enquiry form.

Liability

Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or any other law that can’t lawfully be excluded. Subject to that, and to the extent the law allows, we exclude all liability for any loss or damage (including indirect or consequential loss) arising from your use of, or inability to use, this website or its content.

Changes

We may update these terms at any time by publishing a new version on this page. The version published when you use the website applies.

Governing law

These terms are governed by the laws of New South Wales, Australia. You and we submit to the non-exclusive jurisdiction of the courts of New South Wales and the courts that can hear appeals from them.

Questions about these terms can be sent through our enquiry form.