Government & procurement
Supplier information, in one place.
Everything an evaluator usually asks for — company facts, capabilities, delivery approach, policies, team and registrations — on one page. Procurement enquiries come through the enquiry form.
Last updated: 8 October 2026
- Legal entity
- Shockwave Media Pty Ltd
- ABN
- 26 606 414 493
- Founded
- 2015
- Team
- A team of 41
- Government work
- Delivered by Australian-based staff, with hosting and data in Australia
01 · Company facts
Company facts.
Use the copy buttons to paste details straight into a supplier form.
- Legal entity
- Shockwave Media Pty Ltd
- ABN
- 26 606 414 493
- ACN
- 606 414 493
- GST
- Registered since 1 July 2015
- Founded
- 2015
- Business size
- NSW-based SME · a team of 41
- Location
- Based in NSW, Australia
- Contact
- Enquiry form (procurement topic)
- Government work
- Delivered by Australian-based staff, with hosting and data in Australia
02 · Capabilities
AI first, full stack.
AI & automation
Custom AI, LLM applications, agents, RAG, model integration and workflow automation.
AI systems 02Custom web applications & portals
Customer portals, internal tools and dashboards.
Platforms 03iOS & Android apps
Mobile apps for customers and field teams.
PlatformsIntegrations & APIs
Connecting CRMs, ERPs, document stores and line-of-business systems.
Cloud hosting
Managed hosting and deployment, with Australian hosting for government work.
Websites & CMS
Accessible, fast, content-managed websites.
Discovery & UX
Research, service design and prototyping.
Support & maintenance
Monitoring, patching, updates and continuous improvement.
03 · How we deliver
Method, accessibility, security, support.
Align & scope (Discovery)
Users, policy, constraints, data and risks; agreed outcomes, success measures and a roadmap.
Design & architecture (Alpha)
UX, data, security and accessibility design, model choice, integration points and evaluation criteria; prototypes tested with real users.
Build & iterate (Beta)
Short sprints with QA checkpoints, security testing, accessibility audit, and AI output evaluated against agreed test sets.
Launch & support (Live)
Staged release with monitoring, handover documentation, and support at agreed service levels.
WCAG 2.2 AA
Deliverables built to WCAG 2.2 AA (and AS EN 301 549 where a contract requires it), tested with automated checks and keyboard-only use, with screen-reader support built in.
Practices, not badges
Least-privilege access, code review, dependency updates, encryption in transit and at rest, backups, incident response and APP-aligned privacy handling. Governance →
Support & SLA
Support levels and response targets are agreed per engagement.
- Download PDF
Work Health & Safety Policy
v1.0 · October 2026 · PDF · 3 pages · 275 KB
- Download PDF
Modern Slavery Statement & Policy
v1.0 · October 2026 · voluntary statement · PDF · 3 pages · 276 KB
- Download PDF
Privacy Policy
v1.0 · October 2026 · PDF · 3 pages · 262 KB · Website version: privacy policy
- Download PDF
Information Security Policy
v1.0 · October 2026 · PDF · 4 pages · 290 KB
- Download PDF
Supplier Code of Conduct
v1.0 · October 2026 · PDF · 2 pages · 250 KB
05 · Key team
Key people.
Key personnel details, including CVs, are provided in tender responses.
Daniel Hooper
Founder & Managing Director
Software and product leader guiding architecture, development strategy and long-term technical direction. Founded Shockwave Media in 2015.
Scott Biggers
General Manager
Second in charge at Shockwave Media. Leads scoping and quoting, and works alongside Daniel on the direction of the business.
06 · Procurement registrations
Where to find us.
Supplier registrations only — not panel or scheme memberships.
buy.nsw Supplier Hub
NSW Government supplier registration.
VendorPanel
Supplier marketplace used by government and enterprise buyers.
AusTender
Australian Government tender system.
07 · Capability statement
Need it as a document?
Our two-page capability statement summarises this page in a printable format (PDF · 2 pages · 359 KB). Any procurement question can come through the enquiry form.